021489536info@homecare-nursing.co.nz
Make an Appointment

Our Mission

We exist to preserve and enhance the quality of life for the people and communities we serve by providing comprehensive, high-quality health care at home delivered with compassion and integrity for all ages.

Our Vision

We will be the regional leader for comprehensive, high-quality health care at home through innovative services, clinical best practice, workforce excellence, and superior outcomes.

At Homecare & Nursing, every member of our team is required to make a personal commitment to our patients. We expect that you embrace our vision to deliver on our mission across all aspects of the agency. By doing so, we ask that you live by the Homecare & Nursing values and make them central to your work life each and every day; treating others the way you want to be treated. Outlined below are some of the behaviors we all must do to consistently deliver our mission, vision, and principals of patient and family-centered care.

Goals

  • To be the preeminent home care agency in our region for quality care, patient outcomes and customer experience.
  • To be the premier workplace of choice for home care professionals, paraprofessionals, and all career paths – recognized in the community as a great place to work.
  • To grow volumes and revenues primarily through strengthening our system alliances.
  • To be a highly efficient and cost-effective provider of home and community-based services.
  • To have the financial resources to thrive, enabling us to reinvest in the future of our organization.

Accountability

    • Do what you say you are going to do, and what you are responsible for.
    • Demonstrate respect for others by answering your emails and voicemails as soon as possible.
    • Admit and take ownership for mistakes and incorporate lessons learned into future efforts; don’t blame others.
    • Always responsible. Take ownership.

Excellence

    • Seek to rise above the ordinary and be the best you can be.
    • Embrace and engage in our culture of Forever Lean through continuous improvement.

Our Values

  • Integrity
  • Always tell the truth.
  • Maintain the confidentiality of patient and fellow employee information.
  • Always do the right thing, even when no one is looking.

Compassion

  • Greet others with a smile, say “please” and “thank you.”
  • Help others when there is a need, even if it is not in your job description.
  • Love what we do and why we do it.
  • End every customer encounter by asking, “What else can I do for you?”.
  • Love our customers.

Respect

  • Recognize our differences and value the contributions we all bring.
  • Treat others as you would want to be treated.
  • Always show support for each other and Total care Nursing. Always have each other’s back.

At Homecare & Nursing, every member of our team is required to make a personal commitment to our patients. We expect that you embrace our vision to deliver on our mission across all aspects of the agency. By doing so, we ask that you live by the Homecare & Nursing values and make them central to your work life each and every day; treating others the way you want to be treated. Outlined below are some of the behaviors we all must do to consistently deliver our mission, vision, and principals of patient and family-centered care.

I don’t think that I will ever be able to find the words to express my deep gratitude to you for all that you have done for me and continue to do. You are, quite literally, my lifesaver.

Linda Roberts, Wood Worker

I cannot thank you enough for your understanding and support through some difficult times. It is refreshing to work with someone who provides the utmost in professionalism and kindness.

Hugh Kelley, Lawyer

Team of professionals have helped us to improve many aspects of our life, social life included. The personal assistent works hard, we do not need to follow her around, she knows what to do.

Angelina Collier, Manager